Your privacy matters
Privacy Policy
Effective August 23, 2026
Pamoja Health Technologies respects your privacy. This policy explains how information may be collected, used, shared, and protected when you use our website or mobile apps, including My Diabetes Companion, My Breast Cancer Companion, and Pamoja Care.
Information we collect
Depending on the product and features you use, we may collect account and contact information; health and wellness information you choose to record, such as medications, symptoms, appointments, glucose readings, treatment notes, and recovery tasks; care-team invitations and shared updates; support communications; subscription status; and limited device, diagnostic, and usage information needed to operate and improve the service.
How we use information
We use information to provide app features, maintain your account, display and organize records you enter, support care-team collaboration you request, send requested reminders or service messages, respond to support inquiries, protect the security and integrity of our services, improve performance, and comply with legal obligations.
Health information and email
Health information entered in an app is used to provide the features you select. The corporate website and general support email are not intended for medical records, diagnoses, passwords, or detailed treatment information. Please do not send sensitive health information through general email inquiries.
Care-team sharing
If you invite a caregiver, family member, or other person to a care team, information you choose to share may be visible to those members. You control whom you invite and should invite only people you trust. Removing a member limits future access but may not remove information that person previously viewed or lawfully retained.
How information is shared
We do not sell personal information. We may share information with service providers that support hosting, authentication, communications, analytics, customer support, security, or other product operations; with care-team members at your direction; when required by law; or when reasonably necessary to protect users, Pamoja, or others. Service providers may use information only to perform services for us, subject to their agreements and applicable law.
Apple and purchases
Apple processes App Store downloads, subscriptions, and payments under Apple’s privacy practices. We may receive limited transaction or subscription-status information, but we do not receive your full payment-card details or Apple Account password.
Data security and retention
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No system can guarantee absolute security. We retain information only as long as reasonably necessary to provide the services, meet the purposes described here, resolve disputes, protect users, and comply with legal obligations.
Your choices
You may update certain information in the app and request access, correction, or deletion, subject to applicable law. To delete an account, use the in-app deletion option or follow our account deletion instructions. You can manage device permissions in iOS Settings and App Store subscriptions in your Apple Account.
Children’s privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 without legally valid authorization. If you believe a child has provided information improperly, contact us.
Changes to this policy
We may update this policy as our website, products, or legal obligations change. The effective date above will show when the policy was last revised.
Contact us
Questions about this policy may be sent to hello@pamojahealthtechnologies.com.