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Your account, your choice

Delete Your Account

You may request deletion of your account and associated personal data for My Diabetes Companion, My Breast Cancer Companion, or Pamoja Care.

Delete from the app

  • Open the app and sign in.
  • Open Settings or Account.
  • Select Account & Privacy, then Delete Account.
  • Review the notice and confirm the request.

If you cannot access the app

Email hello@pamojahealthtechnologies.com from the address associated with your account. Include the app name and write “Account deletion request” in the subject. We may ask you to verify account ownership, but we will never ask for your password.

What deletion includes

Deletion removes or de-identifies the account and personal information associated with it, subject to information we must retain for security, fraud prevention, legal compliance, transaction records, or the rights of other users. Shared care-team records may affect other members and will be handled according to the app’s privacy policy and applicable law.

Subscriptions are separate

Deleting an account does not automatically cancel an App Store subscription. Cancel active subscriptions through Apple’s subscription settings before deleting your account.

Need help?

Visit App Support or email us. We aim to respond within two business days.

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